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on 08 May 2025 9:37 AM

In modern household and commercial cooking equipment, pellet grills are widely popular due to their high efficiency, environmental friendliness, and precise temperature control. However, prolonged use of the equipment may inevitably lead to malfunctions, affecting user experience. To help users quickly identify and resolve issues, the TRAEGER R&D team has introduced an intelligent fault code display function in the temperature control system. Through intuitive error codes (such as ER1, ER2, LEr, HEr, etc.), users can promptly recognize the type of fault and take appropriate measures. This article provides a detailed explanation of these fault codes, including their meanings, triggering conditions, possible causes, and solutions, to assist users in efficiently troubleshooting and ensuring stable operation of the pellet grill.

 Fault Code ER1: RTD Open Circuit


1. Fault Definition
ER1 indicates an open circuit in the RTD (Resistance Temperature Detector), meaning the temperature control system detects a disconnected or unresponsive RTD signal.

2. Triggering Conditions
The RTD is not properly installed, or the connection is loose.

The RTD sensor is internally broken or damaged.

The wiring between the controller and the RTD is broken.

3. Possible Causes
Installation Issues: The RTD is not fully inserted into the temperature control interface, or the fixing screw is not tightened.

Physical Damage: The RTD probe is internally broken due to external impact or high-temperature aging.

Wiring Fault: The RTD connecting wires are broken due to wear, rodent damage, or high-temperature melting.

4. Solutions
Check RTD Installation:

Turn off the pellet grill’s power and confirm whether the RTD probe is securely installed in the designated position.

Reconnect the RTD connector to ensure proper contact.

Test RTD Resistance:

Use a multimeter to measure the resistance across the RTD terminals. The normal value typically ranges between 100Ω and 1000Ω (refer to the device manual for specifics). If the resistance is infinite, the RTD is damaged.

Inspect Wiring:

Check along the RTD connecting wires for any breaks or burnt traces. Replace the wires if necessary.

Replace the RTD:

If the RTD is confirmed to be damaged, purchase an original or compatible replacement.

 

Fault Code ER2: RTD Short Circuit


1. Fault Definition
ER2 indicates an RTD short circuit, meaning the temperature control system detects an abnormally low RTD resistance (close to 0Ω), which may be caused by internal shorting or external conductive materials.

2. Triggering Conditions
The RTD’s internal insulation is damaged, causing a short between the two poles.

The RTD probe is in contact with the metal casing or other conductive parts.

The controller circuit board is shorted.

3. Possible Causes
Sensor Damage: The RTD’s insulation fails due to high temperature or moisture.

Improper Installation: The RTD probe is touching the grill’s metal body.

Circuit Issue: The controller’s input port is shorted.

4. Solutions
Isolate the RTD:

Check whether the RTD is touching the grill body and reposition it to ensure insulation.

Measure Resistance:

Use a multimeter to check the RTD resistance. If it is close to 0Ω, replace the RTD.

Inspect the Controller:

Disconnect the RTD. If ER2 still appears, the controller may be faulty and require professional repair.

Fault Code LEr: Low-Temperature Protection


1. Fault Definition
LEr indicates that the pellet grill’s temperature remains below 120°F (approximately 49°C) for more than 10 minutes. The system determines this as abnormal combustion and automatically shuts off the motor, fan, and ignition rod.

2. Triggering Conditions
Insufficient pellet supply (e.g., hopper blockage or motor failure).

Ignition failure or flameout.

Excessively low ambient temperature or excessive ventilation.

3. Possible Causes
Fuel Issues: Pellets are damp, or the hopper is bridged (pellets stuck and not feeding).

Ignition System Failure: The ignition rod is carbon-fouled or damaged.

Airflow Anomaly: The fan speed is insufficient, or the exhaust vent is blocked.

4. Solutions
Check Fuel Supply:

Clean the hopper to ensure pellets are dry and flowing freely.

Clean the Ignition Rod:

Use sandpaper to remove oxidation from the ignition rod’s surface.

Inspect Ventilation:

Clear the exhaust vent and fan blades to ensure no blockages.

4. Fault Code HEr: High-Temperature Protection


1. Fault Definition
HEr indicates that the pellet grill’s temperature exceeds 550°F (approximately 288°C). To prevent overheating damage, the system forcibly shuts down all heating components.

2. Triggering Conditions
Temperature control system failure (e.g., RTD signal drift).

Combustion runaway (excessive pellet feed or fan overspeed).

External fire source (e.g., grease fire).

3. Possible Causes
Controller Malfunction: RTD signal misreporting or PID algorithm error.

Mechanical Failure: The motor continuously feeds pellets, or the fan is stuck at full speed.

4. Solutions
Restart the Device:

Turn off the power and wait for the grill to cool before restarting.

Calibrate the RTD:

Refer to the manual to recalibrate the temperature sensor.

Inspect the Combustion Chamber:

Remove excess pellets and carbon buildup to prevent reignition.

5. Preventive Maintenance Recommendations
Regular Cleaning: Clean the combustion chamber, hopper, and exhaust vent weekly.

Sensor Inspection: Test RTD resistance and wiring monthly.

Use High-Quality Pellets: Avoid low-quality fuel that may cause blockages or uneven combustion.

Through the above fault code analysis and maintenance guidelines, users can significantly improve the efficiency and lifespan of their pellet grill. TRAEGER will continue to optimize the temperature control system to provide users with a smarter and more reliable cooking experience.